Reviews

Star Rating:

***** Salt Lake Ebikes is rated 5.0 out of 5 stars, based on 74 reviews!

  • *****

    My RadRover had a battery issue, it seemed totally dead. Brought it in. The guy there fiddled with it for 10m and completely brought it back to life. Then they sent me on my way without asking for any kind of payment. Awesome service!

  • *****

    Absolutely loved our experience! They provided us a great map, route and ebikes. I had knee surgery 2 weeks ago and was worried about the ability to enjoy myself for a long period of time. The electric bike was so unbelievably helpful and provided me the ability to still enjoy the activity with my family. If you are not sure if you can do this as long as you can balance on a bike all ages could enjoy this!

  • *****

    This store is the reason you shop local. I had an excellent experience. Got the exact bike I wanted, excellent customer service, very knowledgeable and so kind. I've never enjoyed buying a bike so much! Many many thanks!

  • *****

    Great selection and knowledgeable staff. Really enjoyed tested several ebikes to find the one that was best for what I wanted.

  • *****

    The people here are great!

  • *****

    Excellent service, knowledge. Matt is the best! I would recommend this bike shop without hesitation. Best ever!

  • *****

    Just purchased my first e-bike! I'm so excited! The staff was extremely helpful and knowledgeable and friendly. Their passion really sold me on bringing some excitement to my life as well so I picked up a bike as well. I just went in to look and was so impressed with the variety of bikes and good prices on all of them I couldn't resist. Thank you so much! 5 stars!!

  • *****

    Matt sold my wife and I two Magnum Rangers. For an extra charge, he then installed monkey bars on my Ranger. Cable routing and wiring was very professional. Matt even threw in some extras. These rides are awesome! We added kid seats for my 3 year old and 18 month old. These e-bikes are super safe handling with 4 inch wide tires and heavy duty mounting points; they are like motor homes of cycling!!

  • *****

    My first time ever doing a Self guided bike tour in an unfamiliar place. I am happy to say that this was the best way to get around Salt Lake City. Matt the owner of the shop is a delightful, kind, and generous person. He will give a map, draw it out for you ,and say, "GO have fun and enjoy yourself!" That is exactly what my friend and I did. We drove our ebikes to ensign park and to the state capitol. I am an experienced mountain bike rider ,but my friend is not. However, the ebikes made the trip fun for both of us. Salt Lake Ebikes is an exciting way to see Salt Lake City!

  • *****

    Matt loves e bikes and is committed to promoting them. His excitement always makes me happy and he works hard to solve any problems my bike picks up on rides.

  • *****

    We have loved our bike! Also they are the best people to work with. Nicest couple and are willing to answer all your questions. I live 45 mins away and I would still drive back there because of how great the service was.

  • *****

    My wife and I have our own non e bikes. Now, as seniors, we needed and wanted to keep up with our children and grandchildren. We rented electric bikes. First time on electrics. This was the perfect solution. The people at Salt Lake Ebikes couldn't have been more helpful and accommodating. We plan to do this regularly.

  • *****

    Helpful folks! Hope I can give them more business.

  • *****

    Great customer service!! Very quick too!! This was a very fun experience for me, my sister, and mom. I will make sure to come very soon again!! :)

  • *****

    We LOVE our ebikes and have been taken care of like royalty! We bought Magnum bikes and we love them!

  • *****

    Great service. We love our bike. They explained all the different options to us in detail and were super helpful. Only good things to say about our experience here.

  • *****

    So much fun! The prices were very reasonable and the staff was very friendly. We took a warm up lap around Liberty Park then went up to Parley’s Trail. I could have biked all day. We only rented for an hour but next time I’ll definitely be doing more.

  • *****

    Matt the owner is a super decent guy.
    I brought an electric mobility scooter that we didn't even buy from him into the store to be repaired. He asked if we could leave it there for an hour or so and he would have it fixed. I couldn't believe he offered to fix it right there and then. His response, "well you said this is a mobility device. I am supposing that someone needs this fixed right away so that they can get around. So, we'll get this done for you right now".
    I'm so glad to find great people willing to give great service - just want everyone to know.
    Well done Matt / Ebikes!

  • *****

    Matt has been super helpful. I rented before buying and the rental price was taken off my purchase cost. E-bikes are the future of sustainable (mountainous) cities!

  • *****

    My experience with Mathew has been terrific. He was able to go out of his way for me and set up an opportunity to connect with the machine that I really want and it's been above and beyond. Thank you guys!

  • *****

    Such a fun experience!! Matt was so friendly and nice and he was excited for us to have this experience. He told us about the good trails to go on, but we ended up just riding through the city, which was nice as well! The bikes are great and easy to use. They definitely make going up hills easier. :) I would recommend this to anyone!

  • *****

    Riding ebikes around Torrey s one of the highlights of our trip. The owners were beyond nice and even showed us around.

    I would highly recommend this adventure next time you are in Torrey.

  • *****

    Great friendly staff. Was in Salt Lake City with my 13 yr old boy. They fitted him with a perfect bike. We had an awesome experience. Will definitely recommend it and will do It again when I get back to Salt Lake City.

  • *****

    I cannot recommend Salt Lake electric bikes highly enough. I have had 2 incredibly positive experiences with them. Both interactions have been incredible. Their customer service is the best I have experienced anywhere in a long time. Matt, couldn't have been more accommodating and helpful. This is a great company that will not let you down. I would give them a 10 star review if I could. Thanks Matt for all you did to make our biking dreams happen!!

  • *****

    We tried Salt Lake Ebikes for the first time and had an amazing experience. Matt had our bikes ready for us when we arrived about 5 minutes early. He was helping several people but was able to get us on our way with enough instruction to help us feel confident on our own. He was so positive and encouraging that we were excited to be on our way. We are already planning our next rental!

  • *****

    It's been years since I had ridden a bike, but it was like-well, riding a bike-to get back on one this weekend. My wife and I wanted to browse the downtown neighborhoods on bikes and found that this shop was the perfect answer for us.

    We made a reservation ahead, although it doesn't seem to be necessary. The guy who runs the shop (I missed his name) showed us several bikes and explained their functions and ultimately recommended bikes for each of us. We went with the traditional cruiser for our neighborhood meandering.

    After some quick orientations and helmet fittings, we were off. Riding the bike was very similar to a traditional bicycle, with the exception of the power that kicks in and helps you gain speed. That's fun. And very helpful when you're fighting to get uphill. The bike will jump in and assist you like a champ.

    There is onsite parking and it's easily accessed right off 700 East. Give it a go!

  • *****

    We tried Salt Lake Ebikes for the first time and had an amazing experience. Matt had our bikes already for us when we arrived about 5 minutes early. He was helping several people but was able to get us on our way with enough instruction to help us feel confident on our own. He was so positive and encouraging that we were excited to be on our way. We are already planning our next rental (and possibly even a new purchase. We loved our experience here.

  • *****

    Today was my first experience on an ebike and with this shop. I know it won’t be my last. We had a phenomenal experience. We got there a little early and there was already a line but the staff handled the rush with ease and stayed friendly and positive. I wish I would have gotten the name of the gentleman who help us but he had us on our way in just a couple of minutes. When we finished our ride, he answered a few of our questions about purchasing the bikes but there was absolutely no pressure. It was the best experience possible. See you soon!!

  • *****

    Today was my second time renting from SLC ebikes. I haven’t been able to spend as much time training on my road bike as I’dve liked this year, but still wanted to go on a long ride with friends. The ebike is the perfect solution! I could still enjoy the beautiful mountains and keep up no problem. The staff at the store has been amazing to work with—very accommodating with my schedule and needs. The bikes there are AMAZING! I love each and every one of them. They let you try them out first. I’m gonna get a mountain bike next time. And they have good deals if you want to buy one. Saving my pennies! This place would be perfect for a date or group activity—you could ride around in the park across the street and do all the things. So so fun!!!

  • *****

    Best Ebike place in Salt Lake. Great prices for both rentals and purchase. Right next to Liberty Park and other great downtown riding locations. Super fun to rent bikes for the day! They are great people there.

  • *****

    Great experience with Matt and I think Chris, the bike mechanic. From the moment I walked in it felt like hanging out with friends. They didn't make me feel stupid and answered all of my questions. I'm a big guy and hard to fit, but they had the perfect bike right in my budget. Talk about passionate about biking--I'm already saving up for my next one! Thanks a ton Salt Lake Ebikes!

  • *****

    Great experience. We were happy with it.
    --------------------

  • *****

    First, I'll admit, I'm no biker. I'm ashamed to say that even though I come from a country where bikes and vespas are common, I know nothing about bikes, except for how to ride them (and I know how to ride, you know what I'm sayin'? ;) but when in Utah, do as the Romans do.

    The pros:
    + the bike room. OK, I've never seen so many electric bikes. Hell, I've never even seen an electric bike.
    + electric bikes are cool. They allow you the illusion of working without doing any actual work. Like a recumbent bike at the gym.
    + owner (Matt) is super chill. So chill, he's ice cold. I'd throw him in a cooler with a few beers and not worry.
    + not a bad fee. $20 for an hour? (without tax) shoot, sign me up for an hour then boss!
    + so many bikes to choose from!

    The cons
    - they don't have baskets on their bikes. There goes my dream of living out a romantic comedy with Owen Wilson biking on a beach.

    Note: listen carefully to the instructions so u don't wipe out or crash. U do not want to pay for the damages not do you want to wipe out going 20+ mph.

  • *****

    I've purchased 2 bikes here. The experience is exceptional. I messed up the derailer on one which they fixed while I went to lunch.

    always a joy to go to their shop. Thanks

  • *****

    Awesome place to rent E-Bikes! Matt was super nice and gave us great instructions on how to ride the bikes. Would highly recommend!

  • *****

    Renting two ebikes for a date night was so much fun!! My husband wants go to back and buy one for himself. ? Highly recommend!

  • *****

    Super easy to ride and super fun to use!

  • *****

    Such an awesome place. Owner is really passionate about what he sells. I bought a bike from there about a month ago. Something was a little off on it and they serviced it same day for free and encouraged me and my girlfriend to take some bikes out around the park while we wait. Good location too!

  • *****

    I wasn’t sure if they did repairs, and I don’t know much about bikes other than I love to ride them! My bike had a few screws loose and adjustments needed to be made but I wasn’t sure of the cost. I assumed Ebikes only sold new bikes and wouldn’t be able to help. I went in to the shop and asked anyways. The guy (I think his name was Matt) was SUPER nice and welcoming, took my bike like it was his own. He didn’t try and tell me there was a bunch of things I needed to fix on my bike, he just took it in and polished it up as well as made some minor adjustments. Free of charge! I was so blown away with the service. This place is amazing!

  • *****

    Fing awesome people. and a helluva good time..THANK YOU SL Ebikes!!!

  • *****

    This place is the best spot to rent or buy an Ebike. The sales people are very knowledgeable, and super reasonable. They answered all my questions and I got the exact bike for my needs. I would recommend to anybody!! Go check them out.

  • *****

    I just love these guys. When I bought my IMax S1 scooter from them they went way out of their way to teach me how to use it. They took me on a tour to try it and so on. Today I just went back to them because my scooter wouldn’t turn on and Matt was so helpful and funny and just everything. And ha ha it turned out the scooter is just fine the connection cables just needed to be pushed together a little. Silly me I even looked at those but don’t apply enough pressure. Anyway I highly recommend Salt Lake eBikes!

  • *****

    Fantastic experience! There was a ton of e-bikes you could select for your size at reasonable price. My girlfriend was not confident with a standard size bike and the owener, Matt, immediately found the best size for her. We had a lot of fun, but best of all was communication with Matt and staff. I was so impressed by their service. I'd definitely come back here for crusing around the downtown.

    Ps. There's a plenty of parking spots behind the shop.

  • *****

    All staff created a welcoming atmosphere. The bikes were cool also, will definitely stop by when in town.

  • *****

    We had a great time riding around Salt Lake on the eBike from SaltLakeEbikes.

    Matt has so much energy and is really fun to work with. He made sure we had everything we needed to have a great ride.

    The shop location is great because of the park right across the street and it is really close to some cool areas like 9th&9th. Getting to downtown and memory grove was also really easy.

  • *****

    Rented bikes with a friend from Salt Lake Ebikes on June 25th and 26th and had a blast exploring the city. The owner Matt is very friendly and easy to work with. The e-bikes are the best way to get around the city and the parks and are so much fun to ride. Had so much fun we went back for a second time. If you have never ridden an e-bike it just takes a few minutes to get acquainted with it. So much more fun than a traditional bike that I probably will buy one. I highly recommend renting from these guys!!!

  • *****

    The owner, Matt, is super helpful and fun to work with. We went to him for our first e-bike purchase and definitely got our money's worth. Our first bike was actually a slightly used one and when we took it home, the brakes weren't working properly. I managed to make a few adjustments myself, but still couldnt get the rear one to work. We decided to take it back for repairs and were willing to wait, but Matt just swapped our bike out for a new one! This place and its owner are the no-nonsense, down-to-earth type so if you're searching for a good place to buy e-bikes and more, look no further.

  • *****

    We just purchased quality-built Magnum E-Bikes with SLEEK built-in batteries & motors from Matt at Salt Lake E-Bikes and couldn't be happier! We saved a fortune - The quality and ride are amazing and a huge cost savings compared to the major competitors. Matt is located 5 min from the new national head quarters for Magnum and even utilizes the corporate Magnum mechanics for assembly. We had an amazing scenic ride on our Park City outing! They have great power for up and down our steep hills. Great service experience - Matt couldn't be more accommodating and even delivered our new purchases within hours complimentary. Thank you so much Matt!!!

  • *****

    This was so fun!! We had a big group and we could all find a bike that suited us. Lots of choices and bikes were well maintained. Highly recommend as a fun affordable group outing!!

  • *****

    10 stars for this stellar ebike shop. One of the very few shops that liberally allows rentals or demos. This is the best location to buy if your not sure whether you want an ebike. We bought one and will probably get another, but had rental only in our plan. Owners are so flexible, fun and great people.

  • *****

    We had such a great experience shopping for E bikes. Salt Lake E Bikes was the first and only store we visited. Matt was super helpful educating us on the pros and cons of helping us understand our options. Love his abundance mentality, fun-loving, and chilled personality. This is the only place you need to go for all of your E biking needs.

  • *****

    This place is awesome. We were in Salt Lake City for only a day, and wanted an affordable way to see the sights. Matt hooked us up with some very sleek and powerful ebikes that took on even the steepest hills. The bikes ran really well, and Matt gave us some great recommendations on what to see/do during our day. Seriously, stop searching yelp and get over to this place to get your bikes. You will absolutely not regret it. Matt, thanks again!!

  • *****

    This place is absolutely amazing. The workers want you to have a good time and even give you deals to have fun!
    They gave us multiple bikes for a huge discount and let us have them for all day.
    I absolutely recommend this place because it's one of a kind!

  • *****

    Rented electric bikes for 2 hours. Pricing was great and Mathew(owner) was a super nice guy! I will definitely come back next time I'm in town!

  • *****

    Probably the best and easiest bike rental place I've ever been to. Before we went out on our ride we got recommendations on where we should go and easy directions from the locals. The ebikes are fast and have a lot of torque to easily glide up hills especially for their cheap price. We had a lot of fun and I recommend this bike rental shop to anyone.

  • *****

    The guys at Salt Lake Ebikes were very enthusiastic and helpful. We rented three bikes that ran great. We spent a couple of hours touring the University of Utah and other areas of Salt Lake. I've got to say it's pretty cool lightly pedaling and going 20mph and passing the serious bikers! I'd highly recommend these guys! Prices were also very reasonable.

  • *****

    I've been biking for over 20 years and I've never had so much fun on a bike before! It reminded me of why I got into biking in the first place. My hips hurt now that I am older so this gives me great hope that I don't have to abandon my great past time. They are tough, super fast, and incredibly fun. I felt like Iron Man taking off at top speeds I didn't think were possible. Matt is incredibly helpful, informative, and personable. For any avid biker, you've got to try this!

  • *****

    Great place to rent e-bikes! The owner was very knowledgeable.

  • *****

    We had a great time when my family came for a visit. Matt was great to work with, and the Magnum bikes were awesome. A great way to spend the afternoon in the outdoors.

  • *****

    Great Service and Friendly Staff. Best selection of Magnum Bikes.

  • *****

    Picked up my Magnum Peak earlier & have been out riding the city all night. So fun & going to use it as my everyday commuter.

  • *****

    Today was a perfect day to try ebikes and roam around the city. We were thinking about buying ebikes, so we thought we should try first and see how it goes on SLC hills. We rented the base model and it's really fun and efficient. We went up to the U on E 100 S without a sweat. We will very likely buy one in the next months.
    And the manager even offered us a second hour of rent for free!!!

  • *****

    Super fun! I wanted to try my commute to the U with an electric bike: I'm 100% convinced and will likely buy my own in the next few weeks. We booked online 2 bikes with my husband for one hour, and when we arrived to the shop to pick them up, we felt really welcomed: they offered us to ride a premium version of their electric bike, lent us gloves, helmet, lock, safety vest and side bags, and even offered us to extend our rent for a second hour for free! Needless to say that we will go back there when we will decide to purchase a bike!

  • *****

    Super friendly and very helpful. If you've been curious about electric bikes, this is the place to check them out. Good selection to choose from!

  • *****

    The owner, Matt, was super friendly and very helpful. If you've been curious about electric bikes, this is the place to check them out. Good selection to choose from!

  • *****

    Matt Passey is the best guy to work with. You got to get down there and talk to this guy. He makes you feel like good deals are going out of style. #greatdeal #greatservice

  • *****

    Best electric bike company I've ever been to they provide helmets locks and reflector vest great customer service love these guys

  • *****

    I love E Bikes! Great Prices to rent or buy!!

  • *****

    So I thought I had felt it all...
    Totally new experience!

  • *****

    My husband bought an electric bike from here and loves it! He uses it daily on his commute from Bountiful to Salt Lake. These bikes will have a huge impact on the Wasatch front.

  • *****

    Matt Passey was very helpful in recommending us a bike that met our needs. We love his passion of ebikes and it is contagious! He will go the extra mile to make his customers happy. He delivered our ebike in a nicely packaged box for Christmas and dropped it to our house at no extra charge.

  • *****

    These bikes are freaking awesome!! You won't be disappointed plus Matt Passey, owner, is one of the funniest guys you will ever meet.

  • *****

    Great bikes, sold by awesome people. I was very impressed with the selection of ebikes and how surprisingly fun these are to ride! Matt is very personable and great to do business with. I highly recommend him and Salt Lake Ebikes.

  • *****

    My husband bought an eBike from here and he loved it. He uses it daily on his commute from Bountiful to Salt Lake. These eBikes will have a huge impact on the Wasatch front.